Amazing Quality & Service

We just installed a new Lennox heat pump today. My husband has recently had a severe stroke and has lost his language abilities (he speaks, but none of the words make sense) so I was concerned about trying to work with anyone to get a new system. My husband has a Masters degree in Engineering, so is very picky about small details and without language skills, I knew this could be a nightmare. The salesman from Magic Touch took an extraordinary amount of time with us and communicated with my husband extremely well. He actually understood more of what my husband wanted than I did. The price he quoted was well below what we had been quoted by another company in the spring before the stroke. That coupled with the incredible salesman tipped the scales for Magic Touch. We checked out their BBB and Registrar of Contractor's records and were sold. The installation crew showed up on time and did the most professional job I've ever seen of an installation, despite the fact that our space for the air handler was extremely tight. They were professional and very pleasant to work with. Again, they were very patient with my husband's inability to communicate and took extra time to make sure he understood everything. They didn't even mind that he wanted to watch every move they made. I've never seen him this pleased with any work performed by any contractor. Thanks so much for the professionalism and the patience with us.