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Mari's Cleaning Services, LLC

22355 N 71st Lane , Suite C 
Glendale, AZ 85310
Phone: (602) 904-5807
Fax: (623) 266-9052
Email: Email this business
Website: www.CleaningSolutionsByMari.com



Reviews
Reviews: 2

Posted on 10/24/2009

Super Great!
They came in and cleaned myt new home before and after my move. I could not be happier with thier work. I am super happy and will continue to use them.
Thank you!!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 11-16-2009
Thank you so much for allowing us to make your transition a great experience. We look forward to assisting you again.
Reviews: 1

Posted on 8/11/2009

Freaking Awesome!!!
Words do not quite describe the quality, professionalism, and sheer pleasure I got from working with Mari's Cleaning Services. Outstanding is not even close. The had taken my house from dreary and cluttered to clean and cleared up. A huge weight has been lifted off my shoulders, and it is all thanks to Mari and her crew. **THANK YOU**
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 08-11-2009
It has been a pleasure. This is why I am in this business. We offer services at an affordable price so that we can change peoples lives. We are so very happy that we were able to make your day just a little bit brighter. We hope you use our services again in the future.
Reviews: 1

Posted on 7/9/2009

Best in the west { side }
In the past year Mari's has been cleaning my office complex i'am very pleased with their service the now clean my home and a home of a friend and we found Mari's employees to be trustworthy,
promt and thorough. Mari's is a 5 star
business
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 07-10-2009
We appreciate you allowing us to provide you with your Commercial Cleaning needs and for feeling confident enough in us to recommend us to your friend. Thank you.
Reviews: 3

Posted on 7/7/2009

I'll Never Clean My Own Home Again!
Having using a cleaning service for 10 years, I decided to try someone new, and I am so glad I did. Mari's Cleaning Service, in particular, one of her employeees, Sulema, is fantastic. So thorough, so professional, and a job well done. I truly encourage anyone who is looking for a cleaning service to use Mari's. The owner, Mari, is so pleasant and runs her operation without a glitch. One happy customer, Patricia Davis, Phoenix, AZ 85050
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 07-08-2009
It has been a pleasure providing you with our services and we look forward to a long relationship. Thank you for your kind comments.
Reviews: 1

Posted on 7/6/2009

disappointed - waste of money
Mari's response to my original review is extremely inaccurate! The girl who was here cleaning my home told me she barely knew any English. And when you ask a question like "are you going to clean this fan or did you already?" she just nods her head. and you ask which is it and she again says yes and nods her head.
And yes I did send her away the first day because she was going on 5 hours of being here and in the last 10 mins I watched her do a quick wipe down of the base boards in the living room and clean a bathroom. This was an empty house and she didn't have to do any floors as I was having those steam cleaned, the house was not in bad shape. So what exactly took more than 4 hours when I found window sills were not cleaned, fans not cleaned, blinds not cleaned and not all the base boards were done. That is fine that windows are not included but all that other stuff is to be included on a move-in clean. So Mari sent her back the next day with another girl who also did not speak English, and is now saying they were here an additional 4 hours and trying to charge me for it! She never said she was charging me for it as I thought she was sending them back to make it right, since the girl told me she was done with the upstairs and again no window sills, fans, or blinds done. I even had to redo kitchen cabinets and baseboards.
This is nothing but a small business who does poor quality work, by people who can't speak the American language and are trying to over charge me.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Mari's Cleaning Services, LLC replied on 07-07-2009
This is an unfortunate situation and very concerning to Mari’s Cleaning Services. Our commitment to customer satisfaction is of the highest priority and we will always go above and beyond to correct any deficiencies. However, in fairness to both parties it’s important that all facts are presented to accurately support our cleaning services and the client’s review. The staff member (Fabiola) assigned to this job has an outstanding track record with all clients and a strong work ethic. After Fabiola had been at the client’s property for a period of time the client returned to the home and sent Fabiola away. When we spoke with the client she was upset with the amount of time it was taking her to perform certain job functions. When speaking with the client it was apparent that her perception of how long a job should take was not realistic with the conditions of the home. We did explain that windows are not part of the move-in cleaning, however can be added for an additional fee. Since the client did not allow Fabiola to complete her job initially, we offered to send Fabiola and another staff member back the next day at 7am to complete the job to our standards. It required an additional 4 hours and 15 minutes the following day. Fabiola does speak some English and actually answered some questions that the client asked her. It is our sincerest apologies that during a sometimes difficult time of moving into a home the client had to deal with additional stress. Our customer satisfaction history speaks for itself.
Reviews: 1

Posted on 7/4/2009

Excellent Service + Good Value
After having been extremely disappointed by three other housecleaning services (all 3 are well-known companies)I was hesitant to try one more time. But with family coming over for the weekend, I really needed help with cleaning my home.
I took a chance on Mari's after reading the reviews on this site. And I am glad I did. Not only did the person who came to my home do a good job in cleaning (I am very particular) but she did so in record time. Fabiola was professional and thorough without taking excessive time to dust knic-knacks. Nor did she spend more time on her cell phone than actual cleaning (my pet peeve).
I was in and out during the 4.5 hours it took for her to clean my home from top to bottom and not once did I see her take longer than necessary to clean the rooms or talk once on her cell. There were only 2 small items that she overlooked but it was no big deal since it took me only a few minutes to do it myself. Next time (and yes, there will definitely be a next time) I will simply point it out to her. I appreciate the fact that this service uses hot steam to clean tile floors since I have 2 dogs and I think most cleaning agents are dangerous for children and pets especially if they crawl on the floor. The price quoted me was fair considering the pace at which Fabiola worked and how much she accomplished in 4.5 hours. Mari was professional and she actually answers her own business phone which is rare nowadays). My home smells clean and I am happy.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 07-07-2009
It has been a pleasure providing you with our services and we appreciate your business. We are very excited that we were able to meet your expectations and look forward to assisting you in the future.
Reviews: 1

Posted on 4/22/2009

Mari's Cleaning-highly reccomended!
I have been using Mari's service for over 4 years now and have been EXTREMELY pleased all four years with her terrific service. Mari is very accomodating, responsive to things that come up and she and her team are kind, professional, and work hard to do an excellent job. I would (and DO!) refer her in a heartbeat. Best, most affordable, and professional cleaning service I've ever used. I like that they even go above and beyond and clean extra things like my pantry floor-which looks beautiful now, inside the fridge, baseboards, and microwave. Those extra touches make it very nice to come home too (I like the friendly notes on the toilet paper rolls too :)).
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 04-24-2009
We appreciate your long time loyalty and we are so happy that we have been able to provide you the services you are looking for. We look forward to many more years.
MMHammel
Reviews: 33

Posted on 4/22/2009

Mari is "First Class" Great Service
I had two girls cleaning my home and they were great- They started to clean before I even said anything! Love it- Great to see people that love their job. I explained to the lead cleaner what I needed done and when they finished everything was done great. Mari called me the owner afterwards and even asked me how the girls did- This is the owner calling me and asking me- I can't remember when an owner called and said what can we do or how did they do?
Please call Mari for your next cleaning I did and loved it- Oh now they come twice a month and keep my home clean!
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 04-24-2009
Thank you so much for your kind words. We are so happy to be able to service your home and look forward to a long relationship.
Reviews: 1

Posted on 4/16/2009

Great Personal Service!
I have been a customer of Mari's for over a year now. Mari and her staff are incredible to work with. The work they do is immaculate and everything is customer-specific. So whatever cleaning idiosyncrasy you may have, they will exceed your expectations. The pricing is good for the quality of work that is done. I cannot say enough about how happy I am with this company.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Mari's Cleaning Services, LLC replied on 04-16-2009
Thank you so much for using our services. We appreciate your loyalty and your crew is always excited to provide services to you and your family as they love the way they are treated.
Reviews: 2

Posted on 12/31/2008

Great Service
We needed our house cleaned with only a few days notice. Mari was able to fit us in and the ladies did a great job cleaning our house.
Overall
4 star rating

Quality 4 star rating
Service 5 star rating
Value 4 star rating

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Mari's Cleaning Services, LLC replied on 01-14-2009
We were so happy that we were able to fit you in. We hope we can be of service again.
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