Bell Honda

I love my 2009 Honda Civic and happy I purchased it at Bell Honda. As soon as I pulled up in front, two friendly,young men greeted me and opened the more...

Wife took her Accord in and was totally played. Was told her rear brakes needed replacing.they were replaced six months prior. Was told that a coolant flush was 'needed'not 'recommended'. I'm confident that the Service Manager will hit his numbers for the month, but will not receive a penny more of our auto biz (we own two Accords). In this economy, bad behavior should be reported and not rewarded. Shame on Bell Honda.

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After all these years of driving a 1993 Honda Accord EX, I decided it was time to buy another car. I did extensive research on the internet looking a more...

When I was recently in Arizona and had problems with my Civic, the dealership service manager took my car in and helped me same day. That made the dif more...

I had my Accord in to change the oil last Saturday.Monday morning a big puddle of oil is on may garage.Kevin, the adviser told me that the car has two major problems that the leak is coming from. One is a butt completely broken and the master cylinder broken as well. My car is purchased in Canada and I have 153,000 Km and that is about 89,000 miles. After I told them that they pulled the car back on and after 5 minutes the car was absolutely perfect, no leaking. I asked them to give me that in writing, It took them 20 minutes, after they discussed with the manager to give me a paper that says that the car has no leak after they check it.

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The day before a long family vacation, I took my Honda civic in for service. No problems, but just needed a 45,000 mile check.

When I was in Seattle I got a flat, I took it to the Honda dealer there and they told me that the tire is very bald and needed to be aligned. I told them I got the tires less than a year ago. They laughed and said that the tires have never been aligned when the new one was put on. I told them to fill it and ensure no leak and get me back on the road. Which they did.

Next day I had another flat with the same tire. I stopped by a Firestone and the service guy told me that the tire is so worn due from the misalignment that they will not even attempt to repair it.

To make a long story short, I had to buy a new tire and when I returned back to Phoenix I showed them the tire and Aidreas the service adviser told me that the tire got a flat from a hole in it and not from misalignment.

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Fast, efficient service, oil change is only around $25 + free car wash. No appointment neccesary. They tend to find too many "problems" with the car though. Overall, I like it.

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Bell Honda has always had great service. I have purchased 3 cars from this dealership. I would hight recomend

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I purchased a vehicle there about 1 month ago and I spent more than 4 hours negotiating between the seller and then the finance department. Not a pleasant experience at all, they will try to get the max out of you and I imagine some people probably just get railroaded. Once I bought the vehicle, the minimum of what was agreed was what they would help out on.

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The buying experience reminds me of "swimming with the sharks." I'd never go back. The service dept is great. I use mary as my advisor and she treats me with honesty & respect..

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